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Shipping Policy

A legal disclaimer

Thank you for shopping ! We take pride in delivering Mana Selection personal care products quickly and safely. Please review our shipping guidelines below.
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1. Order Processing

  • Orders are processed within [1–3 business days] after payment is confirmed.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once shipped, you will receive an email with tracking information.

2. Shipping Methods & Delivery Times

  • Domestic Shipping:

    • Standard: [3–7 business days]

    • Express: [1–3 business days]

  • International Shipping:

    • Standard International: [7–21 business days], depending on location.

    • Delays due to customs or local courier services may occur.

3. Shipping Rates

  • Shipping costs are calculated at checkout based on destination, weight, and delivery option.

  • Free Shipping: Available on orders over [insert amount] within [country/region].

4. Order Tracking

  • A tracking number will be emailed after shipment.

  • Allow 24–48 hours for the tracking to update once dispatched.

5. Address Accuracy

  • Customers are responsible for providing accurate shipping information.

  • We are not liable for delays or lost packages due to incorrect or incomplete addresses.

6. Damaged or Lost Packages

  • Contact us within [48 hours] of delivery if products arrive damaged. Include photos of the packaging and product.

  • For lost packages, we will coordinate with the courier to locate or replace the order.

7. Customs, Duties & Taxes

  • For international orders, any customs duties, taxes, or fees are the customer’s responsibility.

Legal Disclaimer

  • We are not responsible for delays caused by natural disasters, customs clearance, or courier service disruptions beyond our control.

  • Delivery times are estimates and not guaranteed.

  • Once the package leaves our warehouse, ownership passes to the customer. We will assist in resolving any courier issues but cannot guarantee replacement for circumstances outside our control unless covered by our lost/damaged policy.

8. Contact Us

For any shipping-related questions, please contact us:

📧 help@maneselectionusa.com

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